Help Center

Both our design studio and head office are located in London, United Kingdom. Here is where we assemble your bracelets.

We ship worldwide free of charge. For estimated delivery times to your destination, please refer to our Shipping Page here.

We accept all major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay and Paypal. All payments are processed through a secured checkout process.

If you are receiving an error message, there may be a problem with your credit card information, billing or shipping address. The billing address should match exactly what your bank has on file. Please review all information closely and look for any typos. Also, try re-formatting the names and addresses in your billing information (this often solves the issue).