We want you to be happy with your Gold&BlackCo. order.
If you've changed your mind, you may request a return within 60 days of placing your order.
To be eligible for a return, your item must be:
For hygiene and product-quality reasons, we reserve the right to refuse items that show excessive wear, damage or alteration.
Contact our customer support team with:
Your name
Order number
Reason for return
We'll provide you with the next steps.
Please do not return an item without contacting us first.
Unless your item arrived damaged or incorrect, return shipping costs are the responsibility of the customer.
Original shipping costs are non-refundable unless required by applicable law.
Once your return has been received and inspected, we'll let you know whether your refund has been approved.
Approved refunds will be issued to your original payment method.
Please allow several business days for your bank or payment provider to process the refund.
If your item arrives damaged, defective or incorrect, contact us as soon as possible with your order number and photographs of the issue.
We'll make it right.